01 — Index
Independent IT. Fixed prices. Ireland.
Repair, networks, security and setup — for homes and small businesses across Ireland. One person, written quotes in EUR, no subscriptions. Onsite across Munster; remote nationwide.
Available · Replying within 24h · Eir, Virgin Media, SIRO, and whatever router you inherited
02 — What I do
I keep small operations running. Mostly the things people put off until they break.
- Diagnose · repair · upgrade laptops, desktops, NAS, routers.
- Build · harden · document home and small-office networks.
- Migrate inboxes · files · backups off platforms you've outgrown.
03 — Who it's for
Three kinds of client. No others.
- Home
- Personal devices, family Wi-Fi, parents' laptops, photo recovery.
- Solo / studio
- Freelancers and 1–5 person studios who can't justify a managed-services contract.
- Small team
- Up to ~50 staff. Networks, backups, email migrations, handover docs.
Not a managed-service provider. Not a 24/7 helpdesk. Per-job, fixed-price.
04 — What we fix
A non-exhaustive list of things people email about.
| Code | Problem | Tag |
|---|---|---|
| REP-01 | Old laptop crawls. Boot times in minutes. | repair |
| REP-02 | SSD upgrade for a 2014–2018 MacBook. | repair |
| REP-03 | Windows update broke something. Files missing. | repair |
| REP-04 | Browser hijacked. Pop-ups, weird homepage, slow internet. | repair |
| REP-05 | Outlook stopped syncing. Calendar duplicated three times. | repair |
| REP-06 | Printer won't connect. Worked yesterday. | repair |
| SEC-01 | Backup that actually restores. 3-2-1 done properly. | security |
| SEC-02 | Two-factor authentication across everyone's accounts. | security |
| SEC-03 | Phishing investigation: did they actually click? | security |
| SEC-04 | Pi-hole or NextDNS for ad-blocking + parental controls. | security |
| SEC-05 | Password manager rolled out for a small team. | security |
| SEC-06 | VPN setup so remote staff stop emailing files to themselves. | security |
| NET-01 | Wi-Fi dies at 8pm when the kids start streaming. | network |
| NET-02 | Mesh / multi-AP install for a house or small office. | network |
| NET-03 | VLAN to separate guest, staff, and IoT traffic. | network |
| SET-01 | Email migration off Google or Microsoft. | setup |
| SET-02 | Custom domain + email on a host that doesn't read it. | setup |
| SET-03 | NAS install for family photos or shared team files. | setup |
| SET-04 | Shared calendar that everyone can actually see. | setup |
| BIZ-01 | New starter onboarding: laptop, accounts, MFA, day one. | business |
| BIZ-02 | Off-boarding when someone leaves: revoke, archive, document. | business |
| BIZ-03 | One-page disaster recovery plan for a small team. | business |
| BIZ-04 | Microsoft 365 ↔ Google Workspace migration with no lost mail. | business |
Not on the list? Email anyway.
05 — Pricing
Honest ranges. Firm price in writing before any work starts.
VAT not currently applied. Quotes shown without VAT. Updated 2026.
06 — Where we work
Munster onsite. Remote across Ireland.
- Onsite · Munster
- Cork, Kerry, Limerick, Clare, Tipperary, Waterford — routine call-outs with travel quoted after 30km from Cork city.
- Remote · nationwide
- Any county. Diagnostics, migrations, security work, and follow-ups over secure remote access.
- Rest of Ireland · onsite
- Dublin, Galway, and beyond by appointment. Travel and day rate agreed in writing before booking.
Based in Cork. No depot network, no franchise — one engineer, one quote.
07 — Estimate
Need a number before you email?
The estimate tool walks you through three steps and shows real-world ranges with notes on why they vary. Output goes straight into a contact-ready summary you can send.
08 — How we work
A spec sheet, not a sales pitch.
- Reply
- Within 24h, business days.
- Quote
- In writing. Fixed price agreed before any work starts.
- Scope changes
- Flagged in writing. New price agreed before continuing.
- Documentation
- Network notes, recovery steps, configs. Yours to keep.
- Coverage
- Remote across Ireland. Onsite in Munster routinely; elsewhere by appointment.
- Subscriptions
- None to us. Per-job, per-hour, or fixed-fee.
- Data
- Stored in EU. Job notes deleted on request. Privacy.
- Tools
- Open-source-first. We document what we install so anyone can take over.
09 — Recent scopes
Anonymized summaries of recent work.
- 2026-03
Migrated 8 inboxes off Google Workspace to a self-hosted setup; documented MX, SPF, DKIM. Studio · Cork
- 2026-02
Replaced collapsing single-router Wi-Fi with a 3-AP mesh and a guest VLAN; latency from ~180ms to <10ms. Café · Limerick
- 2026-02
Recovered three years of family photos from a clicking 1TB drive; built a 3-2-1 backup so it doesn't happen again. Home · Leitrim
- 2026-01
Wrote a one-page disaster-recovery checklist and ran a tabletop exercise with a 12-person accountancy. SMB · Galway
- 2026-01
Removed three hijacker browser extensions on a parent's laptop; rolled out Pi-hole and a password manager. Home · Cork
- 2025-12
Fixed Outlook calendar drift across six staff Macs after a Microsoft 365 migration. SMB · Waterford
- 2025-12
Built an offsite backup chain with restic + Backblaze for a one-person consultancy. Solo · Dublin
Locations and roles only. No client names. Why.
10 — Journal
Notes from the field.
- 2026-05-16 Backups for family photos when iCloud is full 5 min
- 2026-05-14 Leaving Google Workspace as an Irish sole trader 5 min
- 2026-05-12 When your Eir or Virgin Media router keeps dropping 6 min
- 2026-03-25 Pi-hole basics for a quieter network 5 min
- 2026-02-18 Repair or replace your old laptop 5 min
11 — FAQ
Honest answers to the questions people actually ask.
- Do you sign monthly contracts?
- No. Per-job with a fixed price agreed in writing.
- Mac, Windows, Linux?
- All three. Linux on Debian/Ubuntu for servers and self-hosting.
- Are you VAT registered?
- Not currently. Quotes shown without VAT.
- Phone repairs?
- No physical phone repairs. Setup, backup and migration yes.
- What if you break something?
- We test before and after, document everything, and fix it at no cost if it's our error.
- Out-of-hours support?
- By prior arrangement. Weekend rate applies. Otherwise reply within 24h business days.
- Onsite where exactly?
- Munster routinely — Cork, Kerry, Limerick, Clare, Tipperary, Waterford. Rest of Ireland by appointment with travel quoted up-front.
- Do you keep my data?
- Only contact details and job notes. Deleted on request. Full notice.
12 — Why trust this
No fine print buried in a portal.
- Fixed price in writing
- Scope and total agreed by email before any paid work starts. No surprise line items.
- No monthly contracts
- Per job, per hour, or fixed fee. Nothing auto-renews with us.
- EU data
- Job notes and correspondence stay in the EU. Deleted on request.
- Reply within 24h
- Business days. Urgent jobs flagged in your message get a faster look.
- VAT
- Not registered — below the threshold. Quotes shown without VAT.
- Payment
- Bank transfer or Revolut. Invoice on completion unless we agree a deposit upfront.